Electrician Software That Answers Calls and Books Jobs
The AI call answering service built for electricians. Orval handles calls 24/7, captures fault details, books jobs into your schedule, and dispatches emergencies — the job management software that works while you're on the tools.
Three callers. Three outcomes. One AI dispatcher.
A generic telephone answering service for small business bundles every call into “message taken.” Orval is job management software for electricians that picks the right path on the line — emergency, same-day, or scheduled.
Your triage rules are set up around your firm. NICEIC-registered only, no commercial 3-phase, on-call for a housing association — Orval learns them. Proper electrician dispatch software, not an answering service reading from a script.
The four certificates your calls actually produce.
Software for electricians shouldn’t stop at “message taken.” Orval is built around the paperwork your trade ships. For each certificate below, Orval captures the right fields on the incoming call — so the draft is half-written before you get to site.
Electrical Installation Condition Report
Required for landlords every five years, HMO re-licensing, pre-sale surveys, and periodic inspections of older installations.
- Property type & HMO licence number
- Previous EICR date & result (C1/C2/C3)
- Circuit count & consumer unit type
- Tenant access arrangements
Electrical Installation Certificate (BS 7671)
Issued whenever you install new circuits, rewires, consumer unit upgrades, or EV chargers — plus OZEV paperwork for grant-funded installs.
- Installation scope & circuits affected
- RCD / RCBO preference
- Existing CU make & spare ways
- Part P notification required?
Minor Electrical Installation Works Certificate
Smaller alterations that don't warrant a full EIC — single-circuit fault repairs, socket replacements, light fittings, dead-leg investigations.
- Circuit affected & symptoms
- RCD / MCB status (tripped, won't reset, held)
- Recent appliance additions
- Visible damage or smell reported
PAT Test Register + Fail List
Commercial recurring revenue — offices, restaurants, rental properties, schools, shared workspaces. Often triggered by insurance renewal.
- Site type & approximate appliance count
- Last test date & previous pass rate
- Single or multi-site arrangement
- Out-of-hours access preference
Specialise in commercial 3-phase, solar PV, fire alarm, or data cabling? Orval’s intake gets configured around the certs your trade actually issues. Proper electrician business software shouldn’t ship one-size-fits-all.
The EV charger call is the highest-value lead you’re missing.
A homeowner gets their delivery date and rings three electricians before someone picks up. By the time you check voicemail, the job’s been quoted by your competitor and the customer is halfway through filling in OZEV paperwork with them.
Orval answers on the first ring, captures the EV make and delivery date, confirms off-street parking, checks spare capacity at the consumer unit, and offers a survey slot — before the caller has dialled the next electrician on the search results page. The install gets booked, you charge a survey fee, and your EV-charger pipeline fills up instead of your competitor’s.
Own the EV install market locallyEvery missed callout is a competitor’s job. Here’s what it’s costing you.
78% of customers hire the first tradesperson who picks up. Drop in your numbers and see the annual revenue walking past — and what a 24/7 after-hours call answering service would recover.
Calls that hit voicemail — on the tools, evenings, weekends
Across repairs, installs, callouts, quotes
Out-of-hours callouts bill at a ~40% premium
Simple, Transparent Pricing
No setup fees. No contracts. Cancel anytime. Every plan includes a US phone number, call transcripts, and CCPA compliance. The cheapest telephone answering service that actually works.
For sole traders and small businesses
- AI call answering, booking & lead capture
- Outlook integration
- SMS appointment confirmations¹
- Custom greeting & business hours
- Ready made business templates
- Accept payments over the phone
For growing businesses that need more
- AI call answering, booking & lead capture
- Outlook integration
- SMS appointment confirmations¹
- Custom greeting & business hours
- Ready made business templates
- Accept payments over the phone
Most UK small businesses start here
For multi-location businesses and teams
- AI call answering, booking & lead capture
- Outlook integration
- SMS appointment confirmations¹
- Custom greeting & business hours
- Ready made business templates
- Accept payments over the phone
1 Requires SMS bundle, sold separately.
After Hours Call Answering for Electricians
See how Orval works as job management software for electricians — from fuseboard upgrades to emergency dispatch.
A landlord calls about upgrading electrical panels across three rental properties before the next inspection. You're mid-way through a rewire and can't reach your phone. Orval takes the call, captures the property addresses, number of panels needed, and books a site survey for later in the week.Multi-property job worth $2,000+ captured automatically.
Use Case
Panel Upgrade
A family calls at 9pm — they've lost power to half the house and can smell burning near the electrical panel. Orval recognizes the urgency, advises them to switch off the main breaker, captures their details, and sends you an urgent SMS alert so you can respond immediately.Safety advice given and emergency flagged in under 60 seconds.
Use Case
Emergency Power Loss
A homeowner calls asking about EV charger installation costs and whether you're a licensed electrician. You're up a ladder running cables. Orval confirms your state license, explains your standard EV charger install pricing, and books a survey to check their supply capacity.High-value EV install lead captured while you were on site.
Use Case
EV Charger Installation
A landlord calls about upgrading electrical panels across three rental properties before the next inspection. You're mid-way through a rewire and can't reach your phone. Orval takes the call, captures the property addresses, number of panels needed, and books a site survey for later in the week.Multi-property job worth $2,000+ captured automatically.
Use Case
Panel Upgrade
A family calls at 9pm — they've lost power to half the house and can smell burning near the electrical panel. Orval recognizes the urgency, advises them to switch off the main breaker, captures their details, and sends you an urgent SMS alert so you can respond immediately.Safety advice given and emergency flagged in under 60 seconds.
Use Case
Emergency Power Loss
A homeowner calls asking about EV charger installation costs and whether you're a licensed electrician. You're up a ladder running cables. Orval confirms your state license, explains your standard EV charger install pricing, and books a survey to check their supply capacity.High-value EV install lead captured while you were on site.
Use Case
EV Charger Installation
A landlord calls about upgrading electrical panels across three rental properties before the next inspection. You're mid-way through a rewire and can't reach your phone. Orval takes the call, captures the property addresses, number of panels needed, and books a site survey for later in the week.Multi-property job worth $2,000+ captured automatically.
Use Case
Panel Upgrade
A family calls at 9pm — they've lost power to half the house and can smell burning near the electrical panel. Orval recognizes the urgency, advises them to switch off the main breaker, captures their details, and sends you an urgent SMS alert so you can respond immediately.Safety advice given and emergency flagged in under 60 seconds.
Use Case
Emergency Power Loss
A homeowner calls asking about EV charger installation costs and whether you're a licensed electrician. You're up a ladder running cables. Orval confirms your state license, explains your standard EV charger install pricing, and books a survey to check their supply capacity.High-value EV install lead captured while you were on site.
Use Case
EV Charger Installation
A landlord calls about upgrading electrical panels across three rental properties before the next inspection. You're mid-way through a rewire and can't reach your phone. Orval takes the call, captures the property addresses, number of panels needed, and books a site survey for later in the week.Multi-property job worth $2,000+ captured automatically.
Use Case
Panel Upgrade
A family calls at 9pm — they've lost power to half the house and can smell burning near the electrical panel. Orval recognizes the urgency, advises them to switch off the main breaker, captures their details, and sends you an urgent SMS alert so you can respond immediately.Safety advice given and emergency flagged in under 60 seconds.
Use Case
Emergency Power Loss
A homeowner calls asking about EV charger installation costs and whether you're a licensed electrician. You're up a ladder running cables. Orval confirms your state license, explains your standard EV charger install pricing, and books a survey to check their supply capacity.High-value EV install lead captured while you were on site.
Use Case
EV Charger Installation
Electrician Software & Call Answering — FAQ
Everything you need to know about using Orval as your virtual receptionist and electrician scheduling software.
